With summer already here, you need to make sure your HVAC system is in optimal working condition so you can escape the heat in the comfort of your home. How do you find the right HVAC contractor to take care of maintenance, repairs, and installations of new equipment? An online search may show you nearby HVAC professionals, but learning additional information will ensure that you partner with a reputable company with qualified technicians.
1. Relevant Experience
No two HVAC contractors are the same. The services that they offer may differ, and each may have an area of HVAC systems that they specialize in. The contractor that you hire for a simple tune-up may not be the best one for installing a new, customized system for your home. Make sure you match the HVAC company’s experience and specialties with your needs.
Once you have found an HVAC contractor or two who provide the services that you are looking for, make sure that they are properly licensed. See how long they have been in business and discover if they have liability and workers’ compensation insurance coverage.
Be wary of door-to-door sellers or those who require upfront fees. Of course, you should look for and take advantage of special offers, but if a deal seems too good to be true, it most likely is.
NATE certification is essential. Technicians must complete intense, comprehensive training to secure this certification, giving you the reassurance that a professional with advanced knowledge will be working on your HVAC system. Staff should also undergo continuing education to stay updated on technology changes.
3. Excellent Ratings
Narrow down your list of HVAC contractors by reading reviews and testimonials of past customers. Visit multiple review websites, such as Angie’s List and the Better Business Bureau, to get the most accurate picture. If you are concerned that the reviews may be fake, contact the HVAC contractor directly and ask for client references. You can also ask your friends for referrals of contractors they have been satisfied with.
Start contacting companies you are interested in and ask them questions to ensure that they understand your needs and can meet them. Prepare for the conversation by researching the following information:
- The brand and model of your HVAC system
- Maintenance history
- Problems or symptoms
Discuss what options are available to you. Find out who exactly would perform the task, how long it should take, how much it would cost, and what discounts and rebates you are eligible for. There should be clear communication between you and your HVAC company so that the project is done correctly with no unpleasant surprises. Get everything in writing for legal protection.
5. Environmental Responsibility
You do not have to be overly “green” to want the benefits of an environmentally-friendly HVAC system. Ask if the contractor has products with Energy Star labels or can at least tell you the energy efficiency and environmental impact of your HVAC equipment.
When it comes to HVAC maintenance and service, it can be difficult to know where to turn. However, with the right steps, you can find an experienced, reputable contractor to get your system working like new. These tips will help you find the right HVAC contractor for you and your home.
If you are in need of HVAC service for your home, RSC Heating & Air can help. Our highly-skilled technicians have years of experience helping Lancaster, PA homeowners with their heating and cooling needs. Contact us today to learn more and receive fast, reliable service.