Recipient’s of the Carrier President’s Award
We are happy to announce RSC Heating & Air Conditioning has received the 2017 Carrier President’s Award for the seventh time during our partnership with Carrier! The Carrier President’s award comes with very high honors and much recognition. All Carrier Presidential Award winners are evaluated on their leadership, management, customer satisfaction, expertise, business growth and operational excellence and we are very grateful to be given such an outstanding award for all our efforts.
Carrier Dealer Background
Since RSC is a Carrier Factory Authorized Dealer, Carrier works directly with us. Carrier provides extensive training sessions for all our technicians. These training sessions keep us up to speed with all of Carrier’s newest products and installation procedures. On top of the training they offer, our technicians are NATE (North American Technician Excellence) certified to provide the best service for our Carrier customers. This expertise has given RSC the opportunity to provide our customers with the best service and care. Since Carrier goes the extra mile for us, we can go the extra mile for our customers.
This award couldn’t have been accepted without acknowledging our valued customers and their help. We are very thankful for the long-term relationships we continue to form with all our customers. Thank you for submitting all your reviews and feedback to us. It is because of your assistance, that we can accept this award.
Our Pledge to You
As RSC grows, the company will also continue to prioritize our commitment to achieve complete customer satisfaction. In doing so, we would like to emphasize our C.A.R.E. model.
C – Competence
All technicians at RSC achieve the highest level of ongoing education available by passing a national exam to become NATE (North American Technician Excellence) Certified technicians.
We continuously educate ourselves on the newest products so we can deliver the best in cutting-edge technology to our customers.
A – Accountability
We work within the highest standard of integrity displaying this through our words, actions, and values. If for any reason you are not 100% satisfied with our service and installation practices, we offer a two-year, money-back guarantee with the installation of a new complete Carrier Home Comfort System. All repair parts are guaranteed for one year.
R – Reliability
Our goal is always to be there when you need us with a promise of professionalism. Our 24 hour answering service provides access to an individual with whom you can speak.
You can rely on our no surprise pricing guarantee: the price of repair or replacement is clearly quoted before any work has begun.
E – Empathy
We promise to listen and evaluate your individual needs. Utilizing our training and experience, we provide you with the best choices to meet your needs. We deliver custom solutions for energy efficient, safe, and reliable heating and cooling systems.
RSC Heating and Air Conditions is always looking to serve its customers. If we can be of service, please contact our office at 717-299-3914 to speak with someone or fill out our contact form. We are happy to serve you!